Warranty Information
The furniture and mattresses we sell are covered by the manufacturer's warranty. Find your brand below for its coverage details, or reach out and our team will help you file a claim.
Jackson Catnapper
Limited lifetime warranty on recliner mechanisms and spring units; labor and shipping covered for 1 year from purchase.
View Jackson Catnapper warranty →Southern Motion
Lifetime on the reclining mechanism; 5 years on frame, springs and cushions; 3 years on motors; 1 year on electrical parts and upholstery.
View Southern Motion warranty →Revive (Southern Motion)
Southern Motion’s Revive line — see the Revive warranty for its coverage terms.
View Revive (Southern Motion) warranty →Fusion
5-year limited warranty on frames, 3-year on foam seat-cushion cores, and 1 year of labor from the date of purchase.
View Fusion warranty →Steve Silver
Limited warranty against defects in materials and workmanship, with separate upholstery and casegoods terms.
View Steve Silver warranty →Luke Leather
Limited warranty against manufacturer defects for the original purchaser; claims filed through your dealer with proof of purchase.
View Luke Leather warranty →Hooker Furniture
Motion furniture: 5-year limited warranty on frames, cushions, mechanisms and motorized parts. Upholstery: 1-year limited warranty.
View Hooker Furniture warranty →Leather Italia
Stationary: 5-year frame & seat suspension, 2-year cushions & foam, 1-year leather. Motion: 2-year frame, springs & reclining mechanism, 1-year leather & motor. Labor 1 year (pre-approved). Claims filed through your dealer.
View Leather Italia warranty →MLily
Limited warranty covering manufacturing defects — 10, 5, or 3 years by product. Adjustable bases: 10-year frame / 2-year electronics.
View MLily warranty →Elements International
Manufacturer defect claims are handled through the retailer with proof of purchase — see the Elements claims policy.
View Elements International warranty →Emerald Home
Limited warranty to the original purchaser, filed through your retailer. Upholstery: 5 years on wood frames and spring units, 3 years on recliner mechanisms, 2 years on motors, 1 year on fabric and foam. Wood furniture: 1 year. Mattresses: 5- or 10-year coverage depending on the line.
View Emerald Home warranty →Crown Mark
Crown Mark does not issue a consumer manufacturer’s warranty; coverage on Crown Mark pieces is handled directly through Flipsies — contact us.
Contact a showroom for the full warranty document.
Riverside
Manufacturer's limited warranty — full details available at our showrooms.
Contact a showroom for the full warranty document.
Jofran
Manufacturer's limited warranty — full details available at our showrooms.
Contact a showroom for the full warranty document.
Chairs America
Manufacturer's limited warranty — full details available at our showrooms.
Contact a showroom for the full warranty document.
Filing a Warranty Claim
Keep your receipt
Your Flipsies invoice is your proof of purchase — most manufacturers require it.
Reach out to us
Contact the showroom where you purchased. We coordinate the claim with the manufacturer for you.
Resolution
Repair, replacement parts, or replacement per the manufacturer's coverage — we'll keep you posted.
Questions About Coverage?
Our team is happy to walk you through what your warranty covers. Stop by a showroom or get in touch.